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Steven

Digital Director & Founder

Mags

Head of Operations

David

Chief Financial Officer

Jon

Head of Web

Macky

Head of Design

Ross

Head of Back-End Development

Anna

Project Manager

Jen

Head of Client Services

Bethanie

Head of Email & SMS

Adam

Graphic Designer

Sam

Graphic Designer

Chris

Senior Web Developer

Dan

Back-end Developer

Julian

Senior Web Developer

Brian

PPC Manager

Harry

PPC Assistant

Harrison

Digital Marketing Executive

Esther

Digital Marketing Executive

Nick

Technical Support
248

Years of shared experience

352

Websites built & hosted

47

Minutes to complete an escape room

22

Team members

22

Dogs, cats, lizards & turtle

18

Children

Our Values

Our Values represent how we perceive ourselves as a collective; how we act around our teammates and the conduct we take towards clients.

Transparent

We wear our hearts on our sleeves and our feelings on our hoodies. We always encourage open discussion and honest feedback – we believe that everyone’s opinion is valid.

Happy

We’re happy and we know it. Our ideas and work ethic come from enthusiasm and conviction, which is encouraged by a work environment that promotes safety and collaboration.

Inquisitive

We’re always learning and looking for new ways to improve ourselves and the company. It might have killed the cat, but curiosity is what makes us tick.

Nimble

We are not afraid of change; we embrace it. There’s nothing static about the digital world, and we encourage each other to be adaptable to new technologies and ideas.

Knockout

We’re here to make an impression, and we’re driven by passion to amaze. We’ll go above and beyond to exceed expectations, and the results are nothing less than spectacular.

Why Zap

We truly believe everyone should have an amazing-looking website that is built to last. We can assure you that the website you have designed and built by us will last you a long time and will still look amazing. Every business needs an effective web presence, whether purely virtual or a brick-and-mortar store. Zap has successfully helped design and implement websites and web applications for clients since 2009.

Our teams are led by our founder and top industry professionals with cross-disciplinary expertise to ensure your success.

We understand that every client is different, some want to be involved as much as possible – some stand back and let us take the lead. Whatever is best for you, we will conform to you.

We are available for face to face meetings, both at our meeting base in Glasgow, meeting at a convenient location for you, or communicating via email and phone. We use internal tools called Slack, Monday.com, Zoom and ZenDesk which helps us to manage every aspect of your web project which you can be a part of too.

We’re a digital partner agency. Our clients partners appreciate that. Whether you’re a team of 50 staff or a team of one, you’ve just added 22 new members.

We truly believe that getting to know you, your business and your business’ goals is the only way to create and build a web presence that achieves positive results.

Our metrics speak for themselves. We get results, and more importantly, we understand why we get results, and how to keep winning again and again. This is why our clients keep coming back.

Glasgow HQ —
Work from anywhere future.

We changed Zap around 2015 from an office environment to allow our team to work from wherever they choose. From home, in a local coffee house, and sometimes across the pond in America. It’s the best decision we ever made. For us and for our customers.

We still have an office in Glasgow and we’re still a local business who serve customers all over the world. We’re a creative business and to ask our creative guys to be their most creative between the hours of 9 and 5 is counter-intuitive.

Finding talent within a post code can be restrictive but since our change to remote working we can hire the best talent possible throughout the whole of the UK. This has helped us bring the best talent on board.

With no office environment, we’ve increased productive hours from our team. We believe due to the benefits of remote working and other work related benefits we can sustain our team longer than most agencies.

Start your project today

Get in touch and tell us your vision and let's create something together.