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Solutions - Hosting & Support

Expert help,
always on hand

Think of us as your site’s personal bodyguard, ready 24/7 to ensure your website stays updated, secure, and optimised, helping your business run smoothly without the technical hassle.

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Keep your website running smoothly

Our maintenance services include regular updates, performance optimisations, and security checks, so your website stays fast, functional, and protected from online threats.

Website Maintenance

We provide regular updates and monitoring to ensure your website is secure, up-to-date, and performing at its best with minimal downtime.

Hosting Support

With scalable servers, automated backups, and 24/7 technical support, your website stays online, even during traffic spikes.

Security & Protection

Our security measures include DDoS protection, malware scanning, and ongoing updates to keep your data safe and secure.

Performance Optimisation

From image optimisation to server-side caching, we fine-tune your website to ensure fast load times and a smooth user experience.

Talk to real experts, not AI.

We offer real-time, conversational help without the need for a ticket system. Get your questions answered faster than Lewis Hamilton at Silverstone.

Have some questions?

That’s good cos we have the answers
Team Zap are not legal professionals, but we frequently work with a specialist lawyer who can make sure that your site’s terms and conditions are legally compliant, as well as other areas of your business. You are not obligated to work with the lawyer we recommend. However, we strongly advise working with a legal professional to ensure that your terms and conditions copy is legally binding and suits your specific needs. The prize competition and raffle industry is heavily regulated. Not following these regulations can result in serious consequences for your business.
Most hosting providers take 8–10% of your revenue just for server space. Ours starts at just 0.5%. Built specifically for competition and raffle sites, Zap Hosting gives you lightning-fast speed, rock-solid uptime, and scalable infrastructure without eating into your margins.
We don’t do one-size-fits-all. We look at your order volume and ticket numbers per comp, then build a setup that can handle traffic spikes, live draws, and high-stakes sales without slowing down. With our exclusive infrastructure partner, GridPane, we fine-tune every layer for your exact needs.
You’ll never be left shouting at a chatbot. With Zap, you get real, UK-based humans who know the competition industry inside out. Whether it’s hosting tweaks, troubleshooting, or scaling up for a huge draw, our support team has your back.
Yes. Reliability is everything in this industry. Zap Hosting delivers 99.9% uptime, high-speed performance, and zero compromise, so your customers get a seamless experience every time. Bigger draws, faster games, smoother transactions, all handled without a glitch.
Our support team operates with fast response times, prioritising urgent issues such as downtime or payment problems. Most tickets are responded to within hours, and we offer 24/7 emergency support for critical cases, ensuring your competitions and business operations run smoothly.
Yes. Zap doesn’t just build your platform and leave you to it. We provide ongoing support, updates, and monitoring to keep your business running at its best. This includes technical support, security updates, bug fixes, and guidance on new features, so you always stay ahead.
You can reach Zap Support through our dedicated support slack channel. For urgent issues, we provide a priority contact line to get you speaking to the right expert straight away.

What our partners say about Zap

We Have The Products For You

We make powerhouse products and fuel them with innovative, high-performing player acquisition campaigns that drive real growth.

Competitions & Raffles

The leading competition and raffle solution on the market, helping you stay ahead of the game – secure, fair, and fully flexible.

Payment Solutions

A better way to take payments for your competition business. Instant Payouts, game credit, and much more with Zap

Hosting Services

High-performance hosting powering some of the biggest competition sites across the UK – tailored to your ticket volume, not your AOV.

Interactive Games

Keep players engaged with our winning combination of games, player management, and best-in-class game solutions.

We’re proud of all our work

We get results, and more importantly, we understand why we get results, and how to keep winning again and again. 
This is why our clients keep coming back.

Click Competitions

Celtic FC

The Collectors Club

Web Design / Development

Want to know more about our Support?

Our blog covers everything from website performance tips to security insights, helping you better understand how we can support your digital needs.

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Start your project today

Get in touch and tell us your vision and let’s create something together.

Contact Us

Let's Talk

[email protected] 0141 363 6927

Pavilion 2, Finnieston Business Park, Minerva Way
Glasgow, G3 8AU

© Zap Ltd 2009-2026
Registered in Scotland: SC509259 | VAT Reg Number: 270887176